What do I need to know about transfers?
If your package includes arrival and departure transfers, this will be detailed in your travel documents which will be emailed to you up to one week prior to your trip. If you deviate from the arrival and/or departure dates and time as specified in your travel documents, you will need to arrange your own transfers.
Alternatively, you may request a transfer service up to 3 working days prior to your departure and the cost of the paid transfer service will be added to your invoice. When requesting a transfer service, please provide us with your full flight itinerary. Your arrival transfer is guaranteed for up to one hour from your scheduled arrival time in order to compensate for minor delays. J2 Adventures or the transfer company will not be responsible for delays, for any reason, beyond one hour from your originally scheduled arrival time. In case of a delay or schedule change, it will be your responsibility to contact us directly and/or to make other transfer arrangements such as a taxi. Transfer costs are non-refundable and any additional expenses will be your responsibility.
More on “ YOUR RESERVATION “
- Tell me more about the payment methods.
- I booked my journey. Now, how do I make changes to my booking?
- How do I cancel or transfer my booking?
- What does it mean to travel land-only?
- What day does my journey begin and what day does it end?
- How many people are signed up on my journey?
- What are my options for booking flights?
START PLANNING LET’S EXPLORE.
Whether you have a journey in mind, want to join a featured trip, or simply want to explore, drop us a note. We work really hard to be a loved travel company that delivers amazing and memorable experiences. So please do not be surprised when we say “yes” to every reasonable request you make!